Phone calls interrupt service
One customer on the phone, three at the counter. You have to stop cutting to scribble an order on a scrap of paper.
Customer order management · Built for butchers, delicatessens, cheesemongers, caterers, fishmongers
Selling by weight deserves its own tool.
Orders, preparation, click & collect. Your sales belong to you. 0% commission, with no need to change your till or scales.
No card required. Ready in two minutes.
The application is currently in French. An English version will follow.
Born in an artisan butcher shopOver 100,000 orders managed with this tool0% commission, forever
RushPilot in 1 minute
From order to label, in one minute.
RushPilot is more than an ordering website. The order is only the beginning — preparation is what matters.
The problem
Standard tools? Not built for weight.
Standard e-commerce solutions are designed for barcoded products with fixed prices. Specialist food shops work with weight, cuts and busy service — different rules. That's where RushPilot comes in: a tool built for your trade, alongside what you already use.
The Saturday order book
Rushed handwriting, an abbreviation, a forgotten slot. Illegible at 11 am, missing by noon.
The price is only known after weighing
A bone-in rib steak never weighs exactly 1.000 kg. Standard tools set a fixed price — and you absorb the difference.
Platform commissions
In a trade with tight margins, a 5% cut of turnover takes away half the net margin. The more you sell, the more it costs.
Typing it all up in the evening
Facebook, texts, voicemail, the order book: everything has to be copied over, then checked one by one to make sure nothing is missed.
Customers left guessing
“Is it ready?” They call, you answer, service stops. Nobody knows where the order stands.
The solution
One tool, built for the counter. From order to label.
Five components working together: an order comes in anywhere — counter, phone, online — and goes out prepared and labelled, with the customer notified.
01
Counter
An order taken in 30 seconds. During service.
Customer, products, collection slot: three steps on the tablet, at the counter or on the phone. Calls no longer interrupt cutting, and nothing is written on scraps of paper.
Explore Counter →
02
Preparation
One workflow for the whole preparation team. The label prints automatically.
Counter, phone, online: every order arrives on the same preparation screen. Each department sees its own items, ticks them off and marks the order ready — the order label prints and the customer is notified automatically.
03
Production needs
What to produce, calculated automatically. No more tallying orders.
Every order in the selected period is automatically added up by product. No more going through the order book line by line to work out how much to prepare: read the quantity to produce, compare it with your stock, and see what is missing at a glance.
04
Click & collect
Your online shop, under your own brand. 0% commission.
Customers order from their phones around the clock, directly from you — not a marketplace. The price per kg is displayed, and the final amount is based on the actual weight at the till. Collection slots never exceed what your preparation team can handle.
Explore click & collect →
05
Back office
Products, slots, statistics. You're in control.
Your catalogue with photos and prices per kg or per item, collection slots generated from your opening hours, daily demand adjustable slot by slot, and your shop's figures — without a spreadsheet.
The proof
What changes at the counter.
No brochure promises: figures from our own shop, where this tool has handled the weekly rush for years.
100,000+orders managed with this tool in our butcher shop
30 sto take an order at the counter during service
0%commission on your sales, whatever your volume
< 1 in 100click & collect orders left uncollected in our shop
Figures observed in our own shop's orders — internal records, not a study.
Behind the counter
Built by the people who use it.
RushPilot didn't come out of an office. It was born in a real family butcher shop, and every screen was refined by the people using it during the rush.
I didn't build RushPilot to sell it. I built it because I needed it in my own butcher shop. Selling it came later, when fellow butchers saw Counter in action.
Getting started
Online in a few days. Alongside your till.
No big project, no contractor, no evenings spent typing. Nothing to migrate or replace: start with the equipment you already have.
Step 01
Sign up online
14-day trial, no card required. Your back office is ready in two minutes.
Step 02
AI builds your online shop
Send your product file as it is — Excel, a scales export, even a draft. Product pages, photos and copy are prepared; you review them, and nothing goes live without your approval.
See how →Step 03
Your printer arrives ready to use
When you subscribe, the label printer arrives already configured: plug it in, it prints, and your online shop opens. No technician, no settings to adjust.
Step 04
Your first orders
Collection slots fit your opening hours. And if you need a hand, someone who knows the trade will answer.
Pricing
Public prices, clearly stated.
No “request a quote”, no surprises. On your tablet, with no commission, ever. You're not buying a website: you're getting your Saturdays back.
Lower price with annual billing
The application is currently in French. An English version will follow.
Counter
Manage orders in your shop without moving into online sales.
89 €excluding VAT / month
That's 1,068 € billed per year — save 120 €
- Take orders at the counter and on the phone
- Pay in store based on the actual product weight
- Production needs tracking and printed order labels
- Collection slots based on your capacity
- On your tablet, with multiple workstations and no duplicate work
0% commission · 14-day trial, no card required
Try CounterMost popular
Counter + Click & collect
Everything in Counter, plus customers ordering online. The complete plan.
179 €excluding VAT / month
That's 2,148 € billed per year — save 240 €
✓Everything in Counter, plus:
- A click & collect website under your brand
- AI-generated product pages, photos and copy
- Customer accounts, CRM and loyalty
- More Google reviews, requested by email after collection
- Website statistics
0% commission · 14-day trial, no card required
Try Counter + Click & collectFull details (equipment, cancellation and modules) are on the pricing page.
Questions
The ones we're asked at the counter.
What if a customer doesn't collect their order?
It's a common concern, but our figures tell a different story: in our own shop, fewer than one order in a hundred is left in the fridge — an observation, not a forecast. Customers who choose a collection slot come to collect. And for large festive cuts, you can request an online deposit.
Do I need to change my till or scales?
No. RushPilot works alongside your equipment: your till takes payments, and your scales weigh products and print the required label, just as they do today. We manage orders, preparation and online sales.
Am I tied into a contract?
The 14-day trial has no commitment and needs no card. Your subscription then stays free of any renewal commitment, on your own tablet. The printer costs 379 € excluding VAT, paid once, and belongs to you. Cancel from your back office whenever you want; your access stays open until the end of the paid month or year. You keep the annual payment discount.
What can I do during the trial?
Set everything up at your own pace: import your catalogue (AI prepares product pages, photos and copy), configure your slots and prices, and get to know the tool. Preview your online shop exactly as customers will see it, and try Counter with an on-screen label preview. When you subscribe, your shop goes live and the printer takes over — no need to start again, everything is ready.
I'm not very confident with computers.
The tool is designed to be picked up on a Saturday morning, without a week's training. The printer arrives already configured, setup is guided step by step, and AI prepares your product pages and copy. If you'd prefer help, someone from the trade will get you started.
What makes you different from a standard click & collect website?
A website takes orders. RushPilot also helps you prepare them: taking orders during service, automatically printing order labels, tracking work by department, setting slots that respect your preparation capacity, and click & collect that sells by weight the way you really sell. The website is just the visible part.
Selling by weight deserves its own tool.
Free 14-day trial, no payment card required. Your back office is ready in two minutes.